Legal
Refund policy
Plans are digital and activate on your mobile number, so they are non-refundable once active. Here is what we do fix.
1Non-refundable once activated
LIT plans and licences are digital and take effect when activated on your mobile number.
Once a plan is activated it is non-refundable. Check storage and features on the pricing page before you pay.
2What we will fix
- If you were charged twice for the same order, we refund the duplicate payment.
- If payment succeeded but your plan was not activated, we activate it. If we cannot, we refund you.
3How to ask
Message us on WhatsApp at +91 88103 48513 with your payment id and registered mobile number. Approved refunds go back to the original payment method, usually within 5 to 7 working days.
4Before you buy
Questions about storage or features? Ask us first via the contact page and compare plans on the pricing page.
Payment went wrong?
Send your payment id and registered number. Duplicate charges and failed activations are sorted on WhatsApp.